Safety and AI: Knightscope Signs Additional Contracts with Healthcare Clients
A leading innovator in robotics and artificial intelligence (AI) technologies with a focus on public safety Knightscope, Inc. (KSCP), announced the signing of two new contracts for its Full Service Maintenance Plan (FSMP) with existing healthcare clients in Connecticut and New York.
Healthcare facilities across the U.S. face major challenges in ensuring the safety and security of patients, visitors, and staff. From parking lots to emergency rooms, hospitals are vulnerable to incidents of violence or crime. Knightscope’s suite of K1 devices, part of its robust communication system, provides vital access to public services, offering a lifeline to those in distress, especially in remote areas. The FSMP guarantees client satisfaction by ensuring equipment remains reliable and operational.
Knightscope is improving the patient experience in a variety of ways, and it is aiding healthcare organizations in maintaining or increasing their HCAHPS scores with the following capabilities:
- Physical Deterrence – a conspicuous, commanding presence that wards off potentially negative behavior before it happens
- Automatic Broadcast Messages – ASRs play messages (e.g., “Happy Holidays,” “Good Morning,” “Thank You for Visiting,” etc.) when a person has been detected
- Brand Enhancement – robot naming contests and naming decals expand “ownership” of the technology
- Enjoyable automated patrol sounds
- Fun and customizable robot color and graphics options
- Seasonal decals for holiday cheer and season’s greetings
- Improved Safety Posture – patients feel safer and more secure with robots on patrol
